Privacy Policy

Privacy Policy – The Chikankari House

Effective Date: 29 June 2026

At The Chikankari House, safeguarding your personal information is central to our commitment to trust and transparency. This Privacy Policy explains how we collect, use, disclose, store, and protect your data when you interact with our website “www.thechikankarhouse.com”.

We aim to ensure that your shopping experience is secure and that your information is processed fairly, responsibly, and only under appropriate circumstances. This policy may be updated periodically to reflect changes in our practices or legal requirements, and we encourage you to review it regularly.

1. Information We Collect

We collect information directly from you when you register, browse, or purchase from our website. This may include:

  • Name and contact details (email, phone number, address)
  • Billing and shipping information
  • Device and browser details (IP address, cookies, usage logs)
  • Preferences and communication choices

When you create an account, certain information such as your email address is mandatory. Additional details like your phone number and address are required to complete purchases.

We may also automatically record technical information (such as IP address and browser type) to improve site performance and security.

We do not store your debit card, credit card, CVV, UPI PIN, or net banking credentials.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders efficiently.
  • Communicate with you about purchases, updates, and promotions (only with your consent).
  • Personalize your shopping experience and improve our website’s usability.
  • Detect and prevent fraudulent or unauthorized activities.
  • Fulfill legal obligations and enforce our Terms & Conditions.

3. Payment Security

Payments are processed securely through authorised payment gateway providers.

Sensitive payment information is encrypted and handled by certified payment processors. The Chikankari House does not store complete payment card details on its servers.

4. Payment Security

We do not sell or rent personal information.

Your information may be shared only with:

  • Payment gateway providers
  • Courier and logistics partners
  • Hosting and technology service providers
  • Government authorities where required by law

5. Consent and Control

5.1 Consent

We obtain your consent before:

  • Collecting or processing sensitive personal information
  • Sharing your information with third parties for specific purposes
  • Transferring your information outside your country of residence
  • Using cookies or similar technologies on your device

Consent may be given through opt‑in mechanisms such as checkboxes or account settings, and you may withdraw it at any time.

5.1 Control of your information

You have the right to:

  • Review, correct, or update your personal information
  • Request deletion or suppression of your data
  • Limit or object to certain uses of your information

Requests will be addressed within a reasonable timeframe, typically within 30 days.

6. Data Storage

Your information may be stored on secure servers operated by The Chikankari House or trusted third‑party providers. We ensure that appropriate technical and contractual safeguards are in place to protect your data.

7. Security Commitment

We employ industry‑standard security measures, including SSL encryption, restricted access, and monitoring systems, to protect your information.

Only authorized employees, partners, and service providers who agree to maintain confidentiality may access your data. Users are responsible for keeping their account credentials secure. Unauthorized access to secure areas of the website is prohibited.

8. Cookies

Cookies help us recognize returning visitors, personalize content, and improve site performance. You may disable cookies in your browser settings, though certain features may not function optimally.

Should you choose to unsubscribe or request deletion of your data, cookies associated with your account will be disabled. For more details, please refer to our Cookie Policy.

9. Retention and Disposal

We retain your personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Once data is no longer required, it is securely deleted or anonymized.

If you wish to discontinue services and have your data removed, please contact us. We will respond within 30 days, subject to legal and contractual obligations.

10. Children’s Privacy

Our services are not directed toward children under the age of 16. If we discover that we have collected information from a minor without parental consent, we will delete it promptly.

11. Policy Updates

We may revise this Privacy Policy from time to time. Updated versions will be published on this page with the revised effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Email: support@thechikankarhouse.com
  • Phone: +91‑8169817056
  • Address: B-502, Suyash Pride CHS,  Plot No – 01, Sector- 05,  Near CP Goenka School Ulwe,  Navi Mumbai – 410206